Testing for Teachers

Contact Tracing App for School Systems

  • User Research
  • UI Design
  • Prototype
Low risk state of the force-directed graph data visual, showing a network of anonymous contact tracing with a green background.
Force-directed graph data visualization

Project Rundown

As in-class instruction begins to return teachers are at risk of spreading and contracting COVID-19 while doing their jobs. Teachers have been largely overlooked throughout the pandemic with regard to their safety and needs.

In a perfect world teachers would know exactly when, where, and if they need to get a COVID test. They would also have easy access to supportive resources and next steps depending on their personal test results.

This would be awesome for school stakeholders because it would help ensure the safety of faculty, staff, and families as schools re-open to in-person classes.

View Figma Prototype =>

2 User Interviews, 4 Survey Responses

Key Insights

Home testing kits

💡 I initially thought teachers may prefer home-testing kits but our survey showed they we're the least preferred testing option.

During an interview I asked why home-testing was least preferred, the teacher cited concern about contaminating their own results by self-administering and remembering to mail it back for results.

Bar graph from survey data showing drive-thru testing was the most preferred method of a COIVD test
School communication and response

💡 Teachers expressed major distrust with their administration and overall school's response to COVID.

Bar graphs from survey data showing poor ratings for school response and communication on COVID
Teacher feelings and sentiment

💡 Teachers are frustrated with their schools and feel like their safety is at the ”bottom of the list”.

Pie graph showing teachers do not feel like school administration and districts are prioritizing their safety

User Pain Points

  • Finding a test provider and scheduling an appointment with them.
  • Not having communication and trust between teachers, school administrators, and governing stakeholders.

The Solution

💡 A contract tracing system/app local to the school district that can automate contact tracing and test scheduling.

This solution could be extended to other stakeholders in the school system with roles for students, parents, staff, and administrators.

Screenshot of Figma prototype screens and user flow
Screenshot of Figma UI styling and components

Prototype Preview

Screenshot of prototype screen that allows users to confirm positive/negative test results
Screenshot of prototype screen that shows the users high risk icon and associated contacts
A teacher at high risk for COVID based on 3 positive close contacts
Screenshot of prototype screen that shows the users high risk profile stats
High risk modal for teachers to get personalized information on their risk profile
Screenshot of prototype screen that shows the users positive case icon and their notified close contacts
Low risk state of the force-directed graph data visual, showing a network of anonymous contact tracing with a green theme
Low risk state of the force-directed graph data visual, showing a network of anonymous contact tracing with a green theme
Screenshot of the Figma interactive components and variants for the data visualization
Figma components and variants of iconography for the data vizualization

What I learned

Not everything needs to be a phone app…

The testing for teachers app would be most accessible as a web app that teachers can use from their phone's browser or desktop browser in the classroom. Notifications would be best handled via email by default with optional text alerts. A native mobile app could be developed for convenience but it's likely older teachers may not have a smart phone or find them intuitive enough to use.

Asking the right survey questions…

"Anything else you need to get off your chest" > "Additional comments" can yield powerful responses and user insights.

Copyright © 2021
Manny Ikomi